Joylinknew takes the protection of every player's personal data seriously. This document clearly explains how we collect, use, store, and protect your information in line with international privacy standards.
Joylinknew is fully committed to protecting the privacy and data security of every player on our platform. This Privacy Policy transparently explains how we collect, process, store, and protect your information when you register, browse, or use any service on the joylinknew website.
This document applies to all joylinknew platform users without exception, including registered players, website visitors, and any individual who interacts with our platform through digital channels. By registering an account or continuing to use our website, you acknowledge that you have read, understood, and agreed to the provisions contained in this Privacy Policy.
Joylinknew upholds strict data protection principles, including minimal data collection, clear and limited purposes, and secure data storage. We have never and will never sell your personal data to any third party for commercial purposes.
Joylinknew only collects data that is genuinely necessary to provide a safe, fair, and legally compliant service. The following are the categories of data we collect:
| Data Categories | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Mandatory |
| Contact Data | Email address, phone number, residential address | Mandatory |
| Financial Data | Bank account number, deposit and withdrawal records | Mandatory |
| Verification Data | Passport copy, identity card, utility bill | KYC |
| Technical Data | IP address, device type, web browser, session data | Automatic |
| Game Data | Betting history, wins, account activity | Automatic |
Technical data is collected automatically via cookies and similar tracking technologies when you browse our platform. You can control cookie settings through your web browser, though please note that disabling certain cookies may affect specific functions of the joylinknew platform.
Every piece of information we collect is used for a clear and lawful purpose. joylinknew ensures that your data is not processed beyond the following stated scope:
Joylinknew processes your personal data based on valid and recognised legal grounds. Depending on the type of data and its purpose, we rely on one or more of the following bases:
Joylinknew does not sell, rent, or trade your personal data to any party for commercial gain. However, in certain situations, we may need to share your information with the following parties:
Joylinknew uses cookies and similar technologies to enhance the user experience, analyse website traffic, and maintain the security of your session. Cookies are small text files stored on your device when you browse our website.
We use three main categories of cookies:
You can manage your cookie settings through your web browser at any time. Most modern browsers allow you to view, delete, or block cookies from specific websites. Please note that disabling essential cookies may disrupt core functions of the joylinknew platform.
The security of your personal data is the absolute top priority of joylinknew. We continuously invest in the latest security infrastructure to ensure your information is always protected against ever-evolving threats.
Key security measures we implement include:
Joylinknew retains your personal data for as long as necessary to fulfil the original purpose of collection or as required by applicable law. Our data retention guidelines are as follows:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you personally. This deletion process is carried out under strict security procedures to ensure the data cannot be recovered by any party.
As a joylinknew player, you have certain rights regarding your personal data, which we fully respect. These rights can be exercised by contacting our data compliance team:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 30 days of the request date.
If the data we hold is inaccurate or incomplete, you have the right to request an immediate correction at no charge.
In certain circumstances, you have the right to request the deletion of your personal data, subject to applicable legal retention obligations.
You may request that we restrict how we process your data in certain situations, such as while a dispute over data accuracy is being resolved.
You have the right to receive your personal data in a machine-readable format and transfer it to another service provider if required.
You have the right to object to the processing of your data for direct marketing purposes at any time, and we are obligated to stop such processing.
If you have any questions, concerns, or complaints regarding how joylinknew handles your personal data, our data compliance team is ready to assist. We are committed to responding within a reasonable timeframe to all privacy-related enquiries.
Joylinknew reserves the right to amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements to privacy protection. When material amendments are made:
Continued use of the joylinknew platform after the effective date of any amendments constitutes acceptance of the updated Privacy Policy. We encourage you to review this document periodically to stay informed about how we protect your information.
Data protection is not merely a legal obligation for us – it is a core value that shapes every decision we make in operating the joylinknew platform.
All data travelling between your device and joylinknew servers is protected by 256-bit SSL encryption — the same technology used by world-class financial institutions.
Your personal data is not our product to sell. joylinknew has never and will never sell player information to any party for commercial purposes, without exception.
The joylinknew platform is regularly audited to ensure full compliance with international data protection standards and applicable local regulatory requirements.
In the event of any security incident involving your data, joylinknew is committed to notifying you and the relevant authorities within the timeframe required by law.
Through your joylinknew account settings, you have full control over your communication preferences, cookie settings, and personal data-related requests without needing to contact customer support.
Joylinknew only collects data that is strictly necessary. We do not request irrelevant information and continually review our data requirements to ensure there is no over-collection.
Frequently asked questions from Malaysian players about data protection and privacy at joylinknew.